If the booking is cancelled within 72 hours prior of check in date – 1 night retention charges will apply. If cancelled prior to 72 hours from the check in date – NIL charges apply.
- Cancellation/retention fee as indicated would be levied on all confirmed bookings. Cancellation charges are applicable on the total duration of stay and on entire booking.
- 90% of the total will be refunded if the booking gets cancelled before 20 days.
- 50% of the total will be refunded if the booking gets cancelled before 7 days.
- 100% Retention charges applicable for No Shows and for the confirmed booking being cancelled before 72 hours.
- Mode of payment would either a cheque or bank transfer and it would be done within 30 days after the cancellation is done.